Wawn Street Surgery

Wawn Street, South Shields, Tyne & Wear, NE33 4DX

Patient Access to on-line services

What is Patient Access?

With Patient Access, you can now view, book and cancel appointments from home, work or on the move – wherever you can connect to the internet. What’s more, because Patient Access is a 24 hour online service – you can do this in your own time, day or night. Plus, Patient Access is not just for booking GP appointments, depending on the services enabled at your GP Surgery, you can also: •Order repeat prescriptions •View medical record details online

How do I register?

Ask reception to provide you with an access code.

Is my information secure?

All information that is sent to your surgery via Patient Access is secure. Your personal details are encrypted and protected using the highest standard internet security, so it cannot be intercepted. Only you and your GP surgery are able to see this information

After receiving your log in details from Reception, simply follow this link to register yourself for Patient Access


How to use this service?

Below are some online videos you can watch to help you download and use the service:

Playlist for IOS Devices (Apple) https://www.youtube.com/playlist?list=PLkgW2Cz1X00LmljDYZfWu6S5bWxkdTySc

Playlist for Android Devices https://www.youtube.com/playlist?list=PLkgWCz1X00lw_hHogb-gRV0vlhfOnrsC

Playlist for Windows Devices https://www.youtube.com/playlist?liust=PLkgW2Cz1X00LBsiiTotmodL-JaPhhpBR4