Wawn Street Surgery

Wawn Street, South Shields, Tyne & Wear, NE33 4DX

Parliamentary and Health Service Omdbudsman

Parliamentary and Health Service Ombudsman

Millbank Tower

Millbank

London

SW1P 4QP

Phone: 0345 015 4033

Website: www.ombudsman.org.uk

For public health services complaints, contact the Local Government Ombudsman.

Website: www.lgo.org.uk

The NHS Constitution sets out your rights as a patient, and explains the commitments the NHS has made to providing you with a high-quality service. Organisations providing NHS care must take account of the NHS Constitution when treating you, so you may find it helpful to refer to it if you are thinking about making a complaint. Go to:

https://www.gov.uk/government/publications/the-nhs-constitution-for-england/the-nhs-constitution-for-england

Primary Care Complaints (for example, GPs and Dentists)

NHS England

P O Box 16738

Redditch

B97 9PT

Email: england.contactus@nhs.net

Phone: 0300 311 22 33