Wawn Street Surgery

Wawn Street, South Shields, Tyne & Wear, NE33 4DX

Independent Complaints Advocacy (ICA)

NORTH EAST NHS INDEPENDENT COMPLAINTS ADVOCACY

SUPPORTING YOUR VOICE IN THE NHS

Do you have a complaint about the NHS?

Freephone: 0808 802 3000

ICA is a free and independent service for patients who want to make a complaint about any part of their NHS treatment or care.

Talk to us with confidence.

We can help you speak up!

Freephone: 0808 802 3000

Or visit www.nehscomplaintsadvocacy.co.uk

What can ICA do for you?

  • Give you information about who to complain to
  • Explain the NHS complaints procedure
  • Help you write letters to the right people
  • Come to meetings with you
  • Put you in touch with other people who can help you
  • Provide an interpreter if you need one

Your health. Your voice.